ATO Help Services
Different ATO problems call for different responses. Start with the notice or issue in front of you, then choose the service that fits your situation.
Choose the issue you are facing
Each page explains the issue, what to prepare and how an initial consultation works.
Accountants and tax agents can explore the accountant referral program for difficult ATO matters while keeping their ongoing client relationship.
ATO Review Help
Received an ATO review or risk-review request? Understand what is being tested, what information is relevant and when you need to respond.
View service ATO auditsATO Audit Help
Facing an ATO audit? Establish the audit scope, reconcile the records and prepare clear evidence before important response dates.
View service ATO objectionsATO Objection Help
Disagree with an ATO assessment or reviewable decision? Get help checking the deadline, preparing the grounds and evidence, and lodging the objection.
View service ATO penalties and interestATO Penalties & Interest
Identify what the ATO imposed, test the calculation and assess whether objection, remission or another response is available.
View service ATO tax debtATO Tax Debt & Payment Arrangements
Owe money to the ATO or struggling with a payment plan? Establish the real balance, risks and sustainable next step.
View service Director Penalty NoticesDirector Penalty Notice Help
Received a DPN? Identify the liabilities, reporting history and viable response before the 21-day period expires.
View service ATO letters and noticesATO Letter Help
Received an ATO letter or notice? Work out what it means, what deadline applies and which response pathway is appropriate.
View serviceStart with the ATO correspondence
Tell us what happened, include the complete notice and response date, and we can identify the next step with you.